RETURNS & EXCHANGES:
All customers seeking a return or exchange must contact Epitome prior or it will not be accepted; no exceptions. Please note: all limited release product, sale items, and items purchased using special discounts/sale promotions are FINAL SALE and cannot be returned.
All orders for general release regular price items are eligible to be returned for store credit if the item meets the following requirements:
• Returned within 14 days of receipt (according to tracking)
• The item is in unworn/new condition with all original packaging
Refunds will only be given for orders that cannot be fulfilled. Orders placed with Paypal are exchange only.
Please include your full name, order number and email address with your return. Once our facility has received your return/exchange you will be sent an email with instructions on how to use your credit.
Epitome does not allow order cancellations.